Four offices, one register.

Valencia, Marbella, Porto and Palermo — with the name of the person who answers, not a contact form.

  • 38Cities
  • 24 128Listings
  • 1 940Agents

Our offices

  1. 01 Valencia Mon—Fri 9:00—19:00

    Carrer de Cadis 42, 46006 Valencia, Spain

    Direct line
    +34 963 220 884
    Hours
    Mon—Fri 9:00—19:00Sat 10:00—14:00
    Licence · agents
    Lic. ES-4471 · 212

    Answers the phone

    AB Anna Bertin Office manager

    Spanish · English · French

  2. 02 Marbella Mon—Fri 9:30—19:30

    Avenida Ricardo Soriano 18, 29601 Marbella, Spain

    Direct line
    +34 952 118 402
    Hours
    Mon—Fri 9:30—19:30Sat by appointment
    Licence · agents
    Lic. ES-2098 · 168

    Answers the phone

    IP Iván Pérez Office manager

    Spanish · English · German

  3. 03 Porto Mon—Fri 9:00—18:30

    Rua de Cedofeita 210, 4050-449 Porto, Portugal

    Direct line
    +351 220 145 776
    Hours
    Mon—Fri 9:00—18:30Closed Saturdays
    Licence · agents
    Lic. PT-5512 · 96

    Answers the phone

    RA Rita Almeida Office manager

    Portuguese · English · Spanish

  4. 04 Palermo Mon—Fri 9:00—18:00

    Via Roma 314, 90133 Palermo, Italy

    Direct line
    +39 091 604 2210
    Hours
    Mon—Fri 9:00—18:00Closed Saturdays
    Licence · agents
    Lic. IT-6104 · 74

    Answers the phone

    SM Sofia Marchetti Verification lead

    Italian · English

On the mapfour offices, four countries

  • 01 — Valencia, Spain
  • 02 — Marbella, Spain
  • 03 — Porto, Portugal
  • 04 — Palermo, Italy
  1. Valencia Mon—Fri 9:00—19:00
  2. Marbella Mon—Fri 9:30—19:30
  3. Porto Mon—Fri 9:00—18:30
  4. Palermo Mon—Fri 9:00—18:00

Who to write tosix desks, each with a name

Straight to the desk.

There is no general enquiries inbox. Pick the desk and you reach the person who can answer, inside the time stated.

Desk What it handles Email Answers in
01 A file on the register — email this desk, answered in 24 hours Anything about a specific property — permits, price history, the survey, a viewing.Verification, four officers 24 hworking days
02 Listing a property — email this desk, answered in the same day You own it and want it on the register, or you want a valuation before deciding.Routed to the agent for your district Same daybefore 17:00
03 Joining as an agent — email this desk, answered in 10 working days Licence checks, three closed files, a client reference. Reviewed in ten working days.Selection 10 daysfull review
04 Press and data — email this desk, answered in 48 hours The quarterly report, figures for citation, interviews with the desks that produce them.Reports · Léa Dubois 48 hworking days
05 Legal and notarial — email this desk, answered in 72 hours Title questions, charges, cross-border conveyancing, anything a notary raised.Verification · Nuno Cardoso 72 hwith an opinion
06 A complaint — email this desk, answered in 24 hours About an agent, a file, or us. It goes to the partner on duty, not to the person complained about.Partner on duty 24 hacknowledged

Or write here

One message, routed by subject.

The subject decides which desk gets it, so pick the closest one. A sheet number, if you have it, halves the reply time.

Goes to files@avava.es · answers in 24 h

What we will not do

Four requests we always decline.

Saying so here saves you the wait for a no.

  • Value a property from photographs We measure on site or we say nothing. A figure from pictures is a guess with a letterhead on it.
  • Argue another agency's price down We only negotiate on files we hold, where we know what the comparables actually signed for.
  • Publish a file without the papers No exceptions, no matter how good the property or how urgent the sale.
  • Sell or share your details Not with lenders, not with developers, not with anyone. Ever.

Everything else gets a reply, including the ones we cannot help with.

Licences and registrations →

The company

Registered name
AVAVA Registro SL
Company number
B-98 442 117
VAT
ESB98442117
Registered office
Carrer de Cadis 42, Valencia

Spain

Agency licence
ES-4471 · ES-2098
Register
RAICV 3 118
Insurance
€2 M professional
Escrow
Client account, segregated

Portugal · Italy

AMI licence
PT-5512
Agente immobiliare
IT-6104
Insurance
€1.5 M each
Local entities
Two subsidiaries

Data and disputes

GDPR representative
Valencia office
Data protection
AEPD registered
Complaints
Partner on duty
Arbitration
Valencia, Spanish law

Data protection enquiries go to the DPO, who is a named person and not a mailbox. Requests for access, correction or deletion are answered inside thirty days as required, usually inside five. DPO · Nuno Cardoso dpo@avava.es