Four offices, one register.
Valencia, Marbella, Porto and Palermo — with the name of the person who answers, not a contact form.
- 38Cities
- 24 128Listings
- 1 940Agents
Our offices
-
01 Valencia Mon—Fri 9:00—19:00
Carrer de Cadis 42, 46006 Valencia, Spain
- Direct line
- +34 963 220 884
- valencia@avava.es
- Hours
- Mon—Fri 9:00—19:00Sat 10:00—14:00
- Licence · agents
- Lic. ES-4471 · 212
Answers the phone
AB
Anna Bertin
Office manager
Spanish · English · French
-
02 Marbella Mon—Fri 9:30—19:30
Avenida Ricardo Soriano 18, 29601 Marbella, Spain
- Direct line
- +34 952 118 402
- marbella@avava.es
- Hours
- Mon—Fri 9:30—19:30Sat by appointment
- Licence · agents
- Lic. ES-2098 · 168
Answers the phone
IP
Iván Pérez
Office manager
Spanish · English · German
-
03 Porto Mon—Fri 9:00—18:30
Rua de Cedofeita 210, 4050-449 Porto, Portugal
- Direct line
- +351 220 145 776
- porto@avava.pt
- Hours
- Mon—Fri 9:00—18:30Closed Saturdays
- Licence · agents
- Lic. PT-5512 · 96
Answers the phone
RA
Rita Almeida
Office manager
Portuguese · English · Spanish
-
04 Palermo Mon—Fri 9:00—18:00
Via Roma 314, 90133 Palermo, Italy
- Direct line
- +39 091 604 2210
- palermo@avava.it
- Hours
- Mon—Fri 9:00—18:00Closed Saturdays
- Licence · agents
- Lic. IT-6104 · 74
Answers the phone
SM
Sofia Marchetti
Verification lead
Italian · English
On the mapfour offices, four countries
- 01 — Valencia, Spain
- 02 — Marbella, Spain
- 03 — Porto, Portugal
- 04 — Palermo, Italy
- Valencia — Mon—Fri 9:00—19:00
- Marbella — Mon—Fri 9:30—19:30
- Porto — Mon—Fri 9:00—18:30
- Palermo — Mon—Fri 9:00—18:00
Who to write tosix desks, each with a name
Straight to the desk.
There is no general enquiries inbox. Pick the desk and you reach the person who can answer, inside the time stated.
| Desk | What it handles | Answers in | |
|---|---|---|---|
| 01 A file on the register — email this desk, answered in 24 hours | Anything about a specific property — permits, price history, the survey, a viewing.Verification, four officers | files@avava.es | 24 hworking days |
| 02 Listing a property — email this desk, answered in the same day | You own it and want it on the register, or you want a valuation before deciding.Routed to the agent for your district | list@avava.es | Same daybefore 17:00 |
| 03 Joining as an agent — email this desk, answered in 10 working days | Licence checks, three closed files, a client reference. Reviewed in ten working days.Selection | agents@avava.es | 10 daysfull review |
| 04 Press and data — email this desk, answered in 48 hours | The quarterly report, figures for citation, interviews with the desks that produce them.Reports · Léa Dubois | press@avava.es | 48 hworking days |
| 05 Legal and notarial — email this desk, answered in 72 hours | Title questions, charges, cross-border conveyancing, anything a notary raised.Verification · Nuno Cardoso | legal@avava.es | 72 hwith an opinion |
| 06 A complaint — email this desk, answered in 24 hours | About an agent, a file, or us. It goes to the partner on duty, not to the person complained about.Partner on duty | complaints@avava.es | 24 hacknowledged |
Or write here
One message, routed by subject.
The subject decides which desk gets it, so pick the closest one. A sheet number, if you have it, halves the reply time.
What we will not do
Four requests we always decline.
Saying so here saves you the wait for a no.
- Value a property from photographs We measure on site or we say nothing. A figure from pictures is a guess with a letterhead on it.
- Argue another agency's price down We only negotiate on files we hold, where we know what the comparables actually signed for.
- Publish a file without the papers No exceptions, no matter how good the property or how urgent the sale.
- Sell or share your details Not with lenders, not with developers, not with anyone. Ever.
Everything else gets a reply, including the ones we cannot help with.
Company particulars
The company
- Registered name
- AVAVA Registro SL
- Company number
- B-98 442 117
- VAT
- ESB98442117
- Registered office
- Carrer de Cadis 42, Valencia
Spain
- Agency licence
- ES-4471 · ES-2098
- Register
- RAICV 3 118
- Insurance
- €2 M professional
- Escrow
- Client account, segregated
Portugal · Italy
- AMI licence
- PT-5512
- Agente immobiliare
- IT-6104
- Insurance
- €1.5 M each
- Local entities
- Two subsidiaries
Data and disputes
- GDPR representative
- Valencia office
- Data protection
- AEPD registered
- Complaints
- Partner on duty
- Arbitration
- Valencia, Spanish law
Data protection enquiries go to the DPO, who is a named person and not a mailbox. Requests for access, correction or deletion are answered inside thirty days as required, usually inside five. DPO · Nuno Cardoso dpo@avava.es