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What we actually do for you.

Buying, selling, valuation, letting and the paperwork that follows. One advisor stays with the file from the first call to the keys.

Plate 01 Choose your path Most people start here

Start where you actually are.

Three ways in. Each one puts a named advisor on your file within a day.

Not sure which?Call an advisor · +33 1 00 00 00 00

Plate 02 What we actually do Five desks · one file

Everything is done in house.

No sub-contracted photographers, no referred solicitors. Five desks, all on the payroll.

Service 01 Buy · Sell · LetWithin 24 h

Advisory

One advisor takes your file and stays on it — viewings, offers and negotiation included.

  • Brief written in person
  • Viewings accompanied
  • Offer strategy and negotiation
  • Weekly written update
Signed by Advisory · 41
Output Written brief

Service 02 Sell · Let8 days

Valuation & survey

Rooms measured on site and priced against three thousand comparable files.

  • Two site visits, minimum
  • Room-by-room measurement
  • Condition and faults recorded
  • Comparable evidence attached
Signed by Valuation · 12
Output Measured plan

Service 03 Sell · Let4 days

Photography & plans

Two mornings of daylight on a fixed lens list, with the floor plan drawn to scale.

  • 40 frames, daylight only
  • Scaled floor plan
  • No wide-angle rooms
  • No edited skies or removals
Signed by Design & Media · 7
Output 40 frames + plan

Service 04 Buy · Sell6 days

Legal & conveyancing

Title, charges and permissions read line by line — in-house counsel, not a referral.

  • Title and charges checked
  • Permissions verified
  • Contract drafted in house
  • Counsel present at signing
Signed by Legal · 9
Output Title report

Service 05 LetOngoing

Letting management

Referencing, inventory, rent and repairs — run by the desk that let the flat.

  • Tenant referencing
  • Photographic inventory
  • Rent collected monthly
  • Repairs handled in house
Signed by Operations · 6
Output Monthly statement

Five services · 75 peopleNothing outsourced · Paris, London, New York

Plate 03 How it works Selling · day 0 — 21 Buying · week 1 — 14

Step by step, both ways round.

1Day 0 — 1

Intake

2Day 2 — 9

Survey

3Day 10 — 13

Photography

4Day 14 — 21

Legal & publication

Overall — 21 days, first call to publication

Step 01Advisory

An advisor visits, walks the house and writes the brief in their own words.

You meet the person who will sign the last page with you.

Output — written brief

Step 02Valuation

Rooms measured on site and priced against comparable files in the archive.

You see the evidence behind the number, faults included.

Output — measured plan

Step 03Design & Media

Two mornings of daylight on a fixed lens list, floor plan drawn to scale.

You approve every frame before anything is published.

Output — 40 frames

Step 04Legal · Operations

Title read line by line, then the file is numbered and released to the register.

You go live at nine in the morning, subscribers first.

Output — register entry

Live on the register in 21 daysOne advisor throughout

1Week 1

Shortlist

2Week 2 — 5

Viewings

3Week 6

Offer

4Week 7 — 14

Completion

Overall — 8 to 14 weeks, first call to keys

Step 01Advisory

You tell one advisor what you want; they read the register on your behalf.

You get six honest options, not sixty listings.

Output — shortlist

Step 02Advisory

Accompanied, survey in hand, faults pointed out on site rather than after.

You walk in already knowing what is wrong with it.

Output — viewing notes

Step 03Advisory · Valuation

Priced against the same archive the seller was priced against.

You bid on evidence, not on a guess.

Output — offer letter

Step 04Legal

Searches, contract and signing, with counsel present at the table.

You sign once, with a lawyer who knows the file.

Output — signed deed

Keys in 8 — 14 weeksOne advisor throughout

Plate 04 What it costs One page, no annexes

Three ways to pay us, all of them stated.

Buyers and tenants pay nothing. Everyone else pays one of these three, and nothing on top.

Plan 01Selling

Private seller

1.4% of the sale price

Charged once, on completion. If the house does not sell, there is no invoice.

  • Survey, photography and plans
  • Legal check before publication
  • Named advisor to completion
Worked example A €900 000 sale€ 12 600
Charged On completion
Tie-in None

Plan 02Letting

Landlord

7% of rent collected, monthly

Deducted from the rent we collect. Nothing is charged in a month with no tenant.

  • Referencing and photographic inventory
  • Rent collection and monthly statement
  • Repairs handled in house
Worked example €2 200 rent a month€ 154
Charged Monthly
Notice One month

Plan 03Listing at scale

Agency & developer

€490 per desk, per month

A seat in the register for your listings, with our survey standard applied to each one.

  • Unlimited listings, surveyed by us
  • Your profile in the agency index
  • Feed or API upload
Worked example Two desks, 40 listings€ 980
Charged Monthly
Commission None
€ 0
Not charged

Six things you never pay for.

  • Buyer or tenant fees
  • Listing or renewal fees
  • Photography and floor plans
  • Withdrawal or cancellation fees
  • Featured or promoted placement
  • Referral commission from lawyers

Plate 05 Trade terms Applications answered in 14 days

Built for people who list for a living.

A seat per desk, no commission, no per-listing fee. Your stock is surveyed by us and sits in the same register as ours.

01 · Publishing

Listings in bulk

Upload the whole book at once. We survey and publish in the order you set.

Unlimited listings
02 · Integration

API & feed export

Two-way sync with your CRM, or a nightly XML feed if you prefer paper habits.

REST · XML · no setup fee
03 · Presence

Your own profile

A page in the agency index with your team, your cities and your listings.

Named advisors listed
04 · Reach

Priority in shortlists

Surveyed stock reaches advisors first. Placement is earned, never sold.

No paid promotion
148 Firms listed
€490 Per desk, monthly
0 % Commission taken
14 Days to an answer

Plate 06 House rules Three, written down

Three refusals we are known for.

They cost us instructions every month. We keep them because they are the whole point.

Refused Rule 01

No listing without a survey.

If we have not measured the rooms and recorded the faults ourselves, the home does not enter the register — however good the photographs are.

Turned away9 in 100

Refused Rule 02

No retouched photographs.

Daylight and a fixed lens list. No widened rooms, no removed radiators, no borrowed skies. What you see on the screen is what is on the street.

Frames per home40, unedited

Refused Rule 03

No instruction without clean title.

Deeds, charges and permissions are read before we accept the house. A buyer should never be the person who discovers the problem.

Checked byIn-house counsel

Also never Three more, same answer.
  • Featured placement
  • Buyer or tenant fees
  • Prices we cannot evidence

38 instructions lost to these rules last yearUnchanged since 1998

Plate 07 Filed by subject Timing · Money · Terms · People

Sorted the way you would ask.

Four subjects, two questions each. Longer answers are a telephone call away.

Subject 01Two questions

Timing

21 days to publish · 8 — 14 weeks to buy

How long until my home is published?

Twenty-one days from the first visit — survey, photography, legal read, publication.

And buying?

Eight to fourteen weeks from the first call to the keys.

Subject 02Two questions

Money

1.4 % of the sale · nothing from buyers

Who actually pays you?

The seller, the landlord or the agency. Buyers and tenants are never invoiced.

What if the house does not sell?

There is no invoice, and the survey and photographs stay yours.

Subject 03Two questions

Terms

No tie-in · 9 in 100 refused

Do I have to give you an exclusive?

No tie-in, no notice period. You may list elsewhere at the same time.

Do you ever refuse a house?

Nine in a hundred — usually unclear title, sometimes a hidden fault.

Subject 04Two questions

People

One advisor · 75 on the payroll

Will I deal with the same person?

One named advisor from the first call to the keys, in every case.

Can I read the survey before viewing?

Yes, on every listing, with faults in the first paragraph and no charge.

Still unanswered Ask an advisor directly — answered within 24 hours.
Open

Plate 08 Instruction slip Ref. AV-INS-26

One address is enough to start.

Write it here and an advisor calls within a day. Nothing is charged until the house sells, and there is no tie-in.

  • Paris
  • London
  • New York
  • Elsewhere — ask

Or Talk to an advisor

What happens nextFour steps

01 First call Within 24 h

02 Advisor visits Within a week

03 Survey & photography Days 2 — 13

04 Published Day 21

Fee1.4 % on completion · €0 if unsold

hello@avava.com · +33 1 00 00 00 00