Camille RousselAdvisor since 2019
Answers in1 h 10Hours free this weekThree of twelveHomes on her desk9
Knows the 6th and 7th street by street, and says plainly that the 17th is not hers.Write to us.
Fourteen advisors, one desk, and the answering times printed beside every name.
Desk 07 · 12 rue de Grenelle, Paris 7eOpen now · until 20:00A person answers · never a form reply
Ninety-eight letters this year · median answer 1 h 10
Write, and someone reads it within the hour.
Every letter to this desk goes to a named advisor, and the time she took to answer is counted and published on her own page whether it flatters her or not. Two letters this year took longer than a day. Both are named on the advisor’s page, with the reason.
What we will not do with a letter
Telephone you because you wrote to usPass your name to a bank, a broker or anyone elseValue your home free in exchange for the mandateSend you anything you did not ask for
Median answer1 h 10Letters this year98Took over a day2Advisors at this desk6Unanswered0Write to the desk
Section 02
Pick what it is about · we name who answers before you write a wordOne letter.
Who answers this one
Camille RousselAdvisor · Paris 6th and 7th
Answers in1 h 10Hours free this weekThree of twelveWhat comes backA letter, not a brochure
Her page, with her figuresWhat happens to itIt goes to one advisor, who answers it herself. If she is not the right person for your street she will say so in the first letter and name who is — she does that rather than take the search and be vague about the 17th.Your email answers you and does nothing else
Section 03
Six at this desk · a buyer chooses the advisor, never the other way roundOr write to one of us.
Théo MarchandAdvisor since 2017
Answers in1 h 40Hours free this weekFive of twelveHomes on her desk7
Takes most of the desk’s new mandates, and covers Camille’s buyers when she is away.
Hélène MarchalPartner since 2004
Answers in4 hoursHours free this weekBy arrangementHomes on her desk2
Answers every complaint in writing, and shows the answer to the buyer or owner it concerns.
Alice DuboisAdvisor since 2019
Answers in2 h 20Hours free this weekSeven of twelveHomes on her desk6
The newest at this desk, with the emptiest diary — which is a reason to write to her, not against it.
Bernard AvavaFounder since 1998
Answers in1 dayHours free this weekTwo of twelveHomes on her desk3
Walks a home before it is priced, and still signs the survey he does not agree with.
Julian ReedPartner since 2009
Answers in3 hoursHours free this weekFour of twelveHomes on her desk0
Keeps the 3 300 files; if your letter is about a paper on a home, it is his.Every figure on these six cards is counted from their work, not written by them — and each of them can see yours on the same terms.All advisors, twelve cities
Section 04
One office, one city · everything else on this platform happens from hereThe desk.
Desk 07 · 12 rue de Grenelle, 75007 ParisClick the map to zoom · Sèvres-Babylone, four minutes
Where, and how to get in12 rue de Grenelle, 75007 Paris
The doorGreen double door, code 4412 · courtyard, then the staircase on the leftFloorSecond, no lift · seventeen steps, and we will come down if you askMétroSèvres-Babylone (10, 12), four minutes · Rue du Bac (12), sixTelephone+33 1 45 48 07 12 · answered 08:00—20:00, by a person at this desk
OpenOpen now, until 20:00
Monday to Saturday09:00 — 20:00Letters answered08:00 — 20:00, six daysSundayClosed · nothing is answered
The desk is open on Saturdays, but not every advisor keeps Saturday hours — Camille does not, and four buyers have asked her to. You can come without an appointment; the advisor you want may be out keeping an hour, so her free hours are on her own page and writing first saves you the stairs.Who we are, on paperAvava SAS · 12 rue de Grenelle, 75007 Paris · RCS Paris 842 551 037 · professional card CPI 7501 2019 000 4412 · insured and guaranteed to 30 June 2027. The same numbers are on every mandate we sign.How the desk works
Section 05
Named here so you do not wait a day to be forwardedFour things that go elsewhere.
No.If it is aboutWhy not this deskWho, and how fast
01A complaint about an advisorIt would otherwise land in the letters of the person it concerns. It never does.Hélène Marchal, partnerAnswered in writing within four hours
02The deed, the notaire, the taxWe are not qualified to answer it and will not guess at it in a letter.Maître Aubert, notaireTwo working days · paid by the desk
03A mortgage or a brokerWe take nothing from any lender, so we have no one to recommend and say so.Nobody here · your own bankWe will not introduce you
04Press, or working hereKept separate so a job application is not read by the desk you would work at.press@avava.fr · jobs@avava.frOne working day
Write to the wrong one and we forward it the same hour · you are told who has it and whyQuestions we are asked most
