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The letters.

Four waiting on you — and the hour and ten minutes it takes you to answer, printed where every buyer can see it.

Letters · Desk 07Thursday 17 September 2026, 09:40Your answering time is printed on your public page

Four waiting · oldest seventeen hours · you answer in 1 h 10

An unanswered letter is an answer.

Four people are waiting, and the oldest has been waiting since half past four yesterday afternoon. Every one of them can see how long you usually take, because the figure on your public page is counted from these letters and nothing else. Say “I do not know yet” early rather than something complete and late.

4Waiting on you now

Sophie Marchand17 h · arrives at 11:00Hélène Fabre5 h · about the mandateThomas Girard3 h · wants SaturdayCabinet Lemoine40 min · confirming TuesdayAnswer Sophie first
Waiting on you4You answer in1 h 10Answered this week31Over a day, this year2Left unanswered0Write to someone

Section 02

Waiting on you.

Oldest first · the clock beside each one is what they see

17 hoursShe arrives at 11:00 · eighty minutes

Sophie MarchandBuyer · 14 rue de Verneuil

“I have still not had the report from Tuesday. Before I come back on Thursday I would like to know whether the roof works were voted or only discussed.”

Sent yesterday, 16:40 · her fourth letter · you have answered three in 50 min average

Sign the report, then answerAnswer now

5 hoursOwner · she has not read the sheet yet

Hélène FabreOwner · 9 rue de Bellechasse

“You wrote that the survey is on Tuesday. Does that mean the flat cannot be shown to anybody before then? I had understood otherwise.”

Sent today, 04:35 · her second letter · the mandate was signed on 15 September

AnswerSend her the sheet again

3 hoursBuyer · you hold no Saturday hours

Thomas GirardBuyer · 5 rue de Grenelle

“Could we see it on a Saturday morning? My wife cannot take a weekday off before the middle of October.”

Sent today, 06:20 · his first letter · he is the fourth to ask for a Saturday this month

AnswerOpen a Saturday

40 minutesSurveyor · one line to confirm

Cabinet LemoineSurveyor · 9 rue de Bellechasse

“Tuesday 22nd at nine, two hours, lead and asbestos included. Confirm and we will send the certificate with the report.”

Sent today, 09:00 · the two missing papers for Bellechasse arrive with this

Confirm TuesdayThe two papers

Four waiting · two of them are waiting on a paper, not on wordsAnswering Sophie means signing a report first · eighty minutesWhat else today asks of you


Section 03

Answer Sophie.

Four letters since 8 September · nothing in this thread can be edited or deleted
Thread · four letters · two hours seen togetherSophie MarchandWaiting 17 hours
Sophie · 8 September, 11:12 · you answered in 35 minutesI saw the Verneuil flat on your page. Is the price the one you expect to sell at, or is there room in it? I would rather know now than spend an hour being polite about it.
You · 8 September, 11:47It is the price the owner has agreed and it has not moved since June. I do not know whether he will take less, and I will not pretend to. The survey is on the page — read section four before you come.
Sophie · 11 September, 18:04 · you answered in 1 h 05Thank you for saying so plainly. Tuesday afternoon then, and I will have read the survey by then.
The hour · 16 September, 16:40 — 17:32 · 52 minutes · her secondThe record
Sophie · yesterday, 16:40 · unanswered for 17 hoursI have still not had the report from Tuesday. Before I come back on Thursday I would like to know whether the roof works were voted or only discussed.

Your answerNothing written yet

Unanswered · seventeen hoursShe arrives in eighty minutes.Her letter has been sitting since half past four yesterday, and she is coming to the door at eleven. Whatever you write, write it before she leaves the house.
What she has, and what she has notThe survey, read 9 SeptemberAny buyerThe 2024 syndicate minutesAny buyerThe report from her second hourUnsignedNothing else · no advisor’s notes existBy design
She can see this thread as you see itThe same four letters, the same timestamps, the same seventeen hours. There is no version of this conversation that she does not have, and nothing you send can be unsent — a correction is a new letter with the word “correction” in it.

Section 04

Every thread.

Waiting first, then by last letter · how long you took is part of the row
4 waiting · oldest 17 hours

No.WhoWhat they areAboutThe last letterLettersYou take

01Sophie MarchandBuyer14 rue de VerneuilWaiting 17 hours · the report4Waiting02Hélène FabreOwner9 rue de BellechasseWaiting 5 hours · about the mandate2Waiting03Thomas GirardBuyer5 rue de GrenelleWaiting 3 hours · wants a Saturday1Waiting04Cabinet LemoineSurveyor9 rue de BellechasseWaiting 40 minutes · confirming Tuesday6Waiting05Claire DeschampsBuyer31 rue Saint-DominiqueAnswered · she will come on the 24th725 min06Antoine MercierBuyer22 quai VoltaireAnswered · the notaire has it1140 min07Isabelle LaurentOwner5 rue de GrenelleAnswered · she signed the price letter935 min08Marc EstèvePhotographer9 rue de BellechasseAnswered · eight photographs, 16 Sep31 h 1509Julien BrunBuyer3 rue JacobAnswered · he read the amendment52 h 1010Nathalie RoyBuyer12 rue de SèvresAnswered · the hour is on Friday420 min11Pierre VasseurOwner31 rue Saint-DominiqueAnswered · he accepted the cut1250 min12Camille FerrandBuyer19 rue de SeineAnswered · she has withdrawn61 h 4013Olivier PetitBuyer8 rue ClerAnswered · waiting on his bank830 min14Maître AubertNotaire22 quai VoltaireAnswered · completion set for 12 Nov41 h 0515Sylvie NoëlOwner14 rue de VerneuilAnswered · she asked about the certificate655 min16Grégoire LantierBuyer41 rue du BacAnswered late · he asked for the survey31 d 6 h17Adèle FontaineBuyer41 rue du BacAnswered · she saved it and waits245 min18Bernard CosteOwner41 rue du BacAnswered · he asks why no hours yet51 h 20

Eighteen threads · 98 letters this year · median answer 1 h 10Nothing is archived away · a thread with no answer stays at the top until there is oneHow the figure is counted


Section 05

How a letter behaves.

Four rules · none of them can be turned off
1Sent, not editable.

A letter cannot be changed or withdrawn once it is sent. A correction is a new letter that says it is a correction, and the first one stays above it with its own time.

98 letters this year · 0 deleted
2One thread, both sides.

They see the thread as you see it — the same letters, the same timestamps, the same silences. There is no note about a buyer that the buyer cannot read, because there is no such note.

18 threads · no private notes exist
3“I do not know” is an answer.

Say it early rather than something complete and late. Twenty-six of this year’s answers named a thing you did not yet know, and every one of them said whom you had asked and when it was due.

26 answers said so plainly
4Your clock is public.

The hour and ten minutes on your page is counted from these threads and nothing else — including the two that took over a day. It is not an average you can choose, and there is no setting that hides it.

1 h 10 median · 2 over a day · 0 unanswered
Where the letters end upEighteen threads and 98 letters this year, none deleted and none left unanswered — and four people waiting this morning, one of whom is at the door in eighty minutes. The clock on your public page is already counting this one.Answer Sophie