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QUESTIONS & ANSWERS

Asked before you have to ask us.

The questions our desk hears most, answered plainly — including the ones most dealers would rather you asked at the handover.

DESK ANSWERING NOW

What would you like to know?

Nineteen answers written by the people who inspect the cars — not by marketing.

4h

AVERAGE REPLY

19

ANSWERS PUBLISHED

MOST ASKED

NO BUYER FEE

Ever, on any car

NO ADMIN CHARGE

Paperwork is not a product

TAX AT COST

Paid straight to the authority

Fees, in full

PRICE & FEES · 3 ANSWERS

Apart from registration and road tax, paid to the authority at cost and shown as a separate line. No buyer fee, no admin charge, no documentation fee, no delivery surcharge inside Europe.

€0 in added feesREAD THE POLICY

BUYING A CAR04 Reservations, delivery, the fourteen-day return and what the inspection covers. OPEN PRICE & FEES04 Why the card price is the invoice price, and the two lines that are not ours to keep. OPEN FINANCE03 The single rate, soft searches, and settling early without a penalty. OPEN SERVICE & WARRANTY03 Manufacturer cover, cars bought elsewhere, and the courtesy car. OPEN SELLING & TRADE-IN03 Valuations, cars still on finance, and same-day payment. OPEN THE COMPANY02 Who inspects the cars, and who to call when something is wrong. OPEN

Nothing here answers it?

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Every car you save, every viewing you book and every trade-in offer — kept in one place.

  • Saved cars across all seven showrooms
  • Test drives you can move or cancel yourself
  • Trade-in offers held for fourteen days
41
CARS THIS WEEK
4.9
OWNER RATING

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MEMBER ACCESS

Every car you save, every viewing you book and every trade-in offer — kept in one place.

  • Saved cars across all seven showrooms
  • Test drives you can move or cancel yourself
  • Trade-in offers held for fourteen days
41
CARS THIS WEEK
4.9
OWNER RATING

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Welcome back. Your saved cars, bookings and trade-in offers are waiting in your profile.

CONFIRM YOUR TEST DRIVE

Book the car for 16:30 in Munich?

Forty minutes on your own roads. We hold the car until you arrive — free, with no obligation, and no sales calls afterwards.

SHOWROOM
Munich
SLOT
16:30
DURATION
40 min

Your test drive is booked

We are holding the car for 16:30 in Munich. The confirmation is on its way to your inbox with the address, the route and what to bring with you.

REFERENCE
AV-000000
ON ARRIVAL
Ask for the AVAVA desk
BRING
Your driving licence