DEALER DASHBOARD
Eleven asking, three waiting.
Every buyer who wrote to you, how long they have waited, and what they are worth answering first.
Dealer enquiries
THE QUEUE
Three people are waiting right now.
ANSWERED UNDER 2H CONVERT AT 31% · OVER A DAY, 6%
Jonas Brandt
2ND ENQUIRYFINANCE CALCULATOR USED
FINANCEWAITING 3H 40M
“What would 36 months over €20,000 down look like? I would sign this week.”
ANSWER WITHIN THE HOUR TO STAY UNDER 4H
Porsche 718 Cayman GTS
€92,400
Deposit language
Our slowest car and a buyer talking about signing. Answer this one first if you only do one.
Answer now
VIEWING
TOBIAS
Lena Fischer
PART EXCHANGEGOLF GTI 2019
PART EXCHANGEWAITING 1D 2H
“Would you take my 2019 Golf GTI plus cash? 71,000 km, full history.”
OVER A DAY · 6% OF THESE STILL CONVERT
Volkswagen Golf R
€46,200
Needs a valuation
The car is reserved. Say so plainly, appraise the GTI and offer the Cayman.
Answer now
VIEWING
NADIA
Marek Toth
SAVED THE CAROPENED 6 TIMES
WANTS A VIEWINGWAITING 10H 19M
“Is Saturday morning possible? I can come from Salzburg — and has the DSG service been done at 60,000?”
PAST THE 2-HOUR MARK · CONVERSION HALVED
BMW M2 Competition
€58,900
Ready to travel
Named a day and one technical question. The book is the missing piece.
Answer now
VIEWINGNADIA
Elif Kaya
ASKED FOR HISTORY
ASKED FOR HISTORYWENT QUIET YESTERDAY
“Do you have the service book? I would rather not view it without.”
Mercedes-Benz A 200 d
€24,900
Lost on paperwork
She went quiet. The book is still not uploaded — that is the whole reason.
Upload the book
VIEWINGNADIA
Tomas Varga
SECOND VISIT
WANTS A VIEWINGBOOKED TODAY 11:30
“Second visit — bringing my wife, and I want to see it on a lift.”
Porsche 718 Cayman GTS
€92,400
Second viewing
Have the underside photos printed and the book on the desk.
Open the thread
VIEWINGNADIA
Sofia Neri
DELIVERY QUOTED
DELIVERYANSWERED 2H AGO
“Can the car be delivered to Milan, and what would that cost?”
Audi RS 4 Avant
€71,500
Waiting on her
You quoted €690 transport. Chase on Thursday if silent.
Open the thread
VIEWINGTOBIAS
Anja Lindqvist
OPENED 11 TIMES
WANTS A VIEWINGANSWERED 3H 54M AGO
“Is the car still on the original paint? I would drive over on Friday.”
Porsche 911 Carrera GTS
€149,900
Straightforward
Paint depth readings are in the listing. Point at them and offer Friday.
Open the thread
VIEWINGNADIA
Closed threads are not listed here yet.
Eighteen of them from the last ninety days, two never answered. The inbox keeps every word for 24 months.
OPEN THE INBOXNobody in this state.
Every enquiry of this kind has been answered.
The order column is ours: value of the car, how long they have waited, and how much the buyer has already done. Never shown to buyers — neither is the read-on-it column. OPEN THE INBOX
HOW YOU ARE ANSWERING
Speed is the whole game.
SAVED REPLIES
Three openings, all of them candid.
VIEWING OFFERED
“Saturday works — 10:00 or 14:00, whichever suits. The car will be on a lift so you can see underneath, and I will have the service book on the desk.”
PART EXCHANGE
“Happy to look at the GTI. Send me the mileage and two photos and I will give you a real number before you drive over — not a range.”
THE CAR IS RESERVED
“Being straight with you: a deposit was paid on Monday. Deposits do fall through, so I can hold your place, and I will tell you either way by Friday.”
Reply time is public
Buyers see your average on every listing. It is the one number you can improve before lunch.
No canned brush-offs
Saved replies open a conversation and answer the question asked. A template that says nothing counts against you.
Nothing is deleted
Threads are kept 24 months with the price changes and bookings written into them, so what was promised stays visible.