The questions we'd ask if we were buying — answered plainly.

Every listing has a Reserve button. It holds the car for 48 hours at no cost and no deposit, which is enough time to arrange a viewing or a video walkaround with the specialist who inspected it.

Buying Browse all vehicles

Yes. The full 200-point report is attached to every listing and we send the PDF on request. If a point failed and was rectified, the report says so — we do not publish a summary.

Buying About our standards

It is. The figure shown is on-the-road and includes taxes, registration and the first service. There is no admin fee and no delivery surcharge inside Germany, Austria and Switzerland.

Buying Compare vehicles

We do, though export paperwork adds roughly two weeks and VAT handling depends on your destination. Talk to the Munich desk before you reserve so we can quote the full landed cost.

Buying Talk to a specialist

It never reaches the floor. Roughly nine of every ten cars we look at are rejected and returned to the seller — that filter is the reason the collection stays small.

Buying About AVAVA

Rates start at 3.9% APR and depend on term, deposit and credit profile. The calculator uses the headline rate so you can see the shape of the payment before any application.

Financing Open the calculator

Terms run from 12 to 72 months. Longer terms lower the monthly figure but raise the total cost — the calculator shows both numbers side by side for exactly that reason.

Financing Open the calculator

No, though a deposit reduces both the monthly payment and the total interest. Most customers put down between 10% and 20%; the slider lets you test any figure.

Financing Open the calculator

An indicative quote is a soft search and leaves no mark. Only a full application, which you start deliberately after seeing the terms, involves a hard search.

Financing Talk to a specialist

Yes, at any point, and you only pay interest accrued to the settlement date. Ask for a settlement figure and it arrives the same working day.

Financing Talk to a specialist

It is an estimate built from make, model, year, mileage and the condition you select. After a physical inspection we confirm a firm number, and that one is binding for 14 days.

Trade-in Value my car

No. We buy cars outright whether or not you take one of ours. If you do buy, the trade-in comes straight off the amount you finance.

Trade-in Value my car

That is routine. We settle the outstanding balance directly with your lender and the difference is either paid to you or applied to the new purchase.

Trade-in Talk to a specialist

Rarely. Condition adjusts the figure rather than ending the conversation — be candid in the form and the estimate will land much closer to the final offer.

Trade-in Value my car

Four working days on average once the paperwork clears. Cars held at the showroom you are buying from can often be handed over the next day.

Delivery Find a showroom

Anywhere in Europe, from any of the seven showrooms, on our own transporters. The car is never subcontracted to a third-party trailer.

Delivery Find a showroom

Detailed, and fully fuelled or charged. A specialist hands it over, walks you through the systems and does not leave until you are comfortable with the car.

Delivery About our standards

Of course, and many prefer to. Pick a slot and we will have the car staged and ready rather than parked in the compound.

Delivery Book a viewing

Twelve months minimum on every car, covering mechanical and electrical components, with the option to extend. The exact schedule is attached to each listing.

Aftercare Compare warranties

At any of our seven locations or at a franchised dealer of your choice — using a manufacturer network does not affect the AVAVA warranty.

Aftercare Find a showroom

Yes. All seven locations are high-voltage certified, and battery health checks are part of every routine service at no extra cost.

Aftercare Talk to a specialist

Twelve months of Europe-wide assistance comes with every car, renewed automatically for as long as you service with us.

Aftercare About AVAVA

You have 7 days or 300 km, whichever comes first. Return it in the condition it left in and we refund in full, including the delivery cost.

Returns Talk to a specialist

Tell the specialist at handover or call the desk the same day. Anything that should have been caught by the inspection is ours to fix, at our cost, with a courtesy car while it is away.

Returns Talk to a specialist