Terms.

The rules of buying, selling and using Avava — in plain English.

01The short versionRead this if nothing else

Six rules, no small print.

  • Effective1 Sep 2026
  • Version4.2
  • Full read12 min

10 sec read

§01 Definitions

“Avava”, “we” and “us” mean Avava Motors LLC. “You” means the person using the site or buying, selling or reserving a vehicle. “Vehicle” means any car listed on avava.com.

“Listing price” is the full price shown on a vehicle page, before tax and registration.

In plain EnglishThese words mean the same thing everywhere below.

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§02 Your account

You must be 18 or older and give accurate details. You are responsible for activity on your account and for keeping your password safe.

We may suspend accounts used for fraud or to resell vehicles without disclosure.

In plain EnglishBe honest, keep your password to yourself.

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§03 Buying a car

Every vehicle is sold with a 150-point inspection report and a history check. Prices are fixed and not negotiable. A sale is complete when both parties sign the purchase agreement and payment clears.

We describe each vehicle accurately; any known defects are listed on the vehicle page and in the report.

In plain EnglishWhat you see is what you get — at the price shown.

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§04 Reservations & payment

A refundable deposit of $500 holds a vehicle for 72 hours. The deposit is credited to the price or refunded in full if you don’t buy.

We accept bank transfer, cashier’s check and approved financing. Card payments are accepted for deposits only.

In plain English$500 holds a car for 3 days and always comes back to you.

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§05 Delivery

Delivery by enclosed carrier is free within 250 miles of Los Angeles. Beyond that we quote before you pay. Risk passes to you at hand-over.

Vehicles are insured in transit. If a vehicle is damaged before hand-over we repair or replace it at no cost.

In plain EnglishFree within 250 miles, fully insured until it’s yours.

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§06 Returns

You may return any vehicle within 7 days and 250 miles of delivery for a full refund of the price paid, less any damage beyond normal use.

Returns are collected free of charge within the delivery area.

In plain English7 days, 250 miles, full refund — no reason needed.

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§07 Warranty

Vehicles include a 12-month / 12,000-mile limited warranty on engine, gearbox and electrics. Wear items and accident damage are excluded.

Extended cover up to 36 months is available and governed by the separate Warranty terms.

In plain EnglishA year of cover on the parts that matter most.

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§08 Selling & trade-in

Instant offers are valid for 7 days, subject to inspection confirming the details you gave. Payment is made within 24 hours of pickup by bank transfer.

If the vehicle has outstanding finance we settle it and pay you the difference.

In plain EnglishYour offer holds for a week; money arrives the next day.

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§09 Fees

There are no dealer, documentation or delivery fees within the delivery area. You pay the listing price plus state sales tax and registration.

Any optional add-on is shown and priced before you confirm.

In plain EnglishPrice + tax + registration. Nothing hidden.

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§10 Liability

Nothing in these terms limits liability for death or injury caused by negligence, or for fraud. Otherwise our total liability is limited to the price you paid for the vehicle.

In plain EnglishWe stand behind what we sell, up to what you paid.

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§11 Disputes

These terms are governed by the laws of California. We will try to resolve any complaint within 14 days. If we can’t, either party may use binding arbitration in Los Angeles County.

In plain EnglishTalk to us first — most things are fixed within two weeks.

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§12 Changes to these terms

We may update these terms. We will email account holders at least 30 days before a change takes effect. The version in force on the date of your purchase applies to that purchase.

In plain EnglishWe give 30 days’ notice, and your purchase keeps its original terms.


03ChangesEvery edit, dated

What changed.

We email account holders 30 days before any change


04Questions

Unsure about
a clause? Ask.

Our legal team explains any term in plain words — usually the same day.

Legal team

legal@avava.com

Reply within 1 business day

  • Avava Motors LLC · California
  • 1200 S Figueroa St, Los Angeles, CA 90015
  • Dealer licence #D-00000

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