Settings.

7 sections

Notifications Leads & automations Listing defaults Integrations Security Region & format Data & account

Setup checklist5 of 8 done

Presets

Change history

Alex Moreno · SLA target 20 → 15 min2 days ago
You · connected CarfaxLast week
Alex Moreno · doc fee $75 → $8512 Sep
Priya Patel · lender alerts by push3 Sep

NotificationsWhat you’re alerted about, and where

EventEmailSMSPushIn-app

New leadEvery new enquiry

SLA breachLead waiting over target

New reviewAny rating

Negative review3★ or lower

Lender decisionApprovals and declines

Trade-in requestNew appraisal request

Payment failedBilling

Low promo creditsFewer than 3 left

Summary digestOne email with everything you missed

Quiet hours windowOnly SLA breaches and payment failures get through

Leads & automationsAuto-reply, SLA, review requests, price drops

Auto-reply message · sent instantly on every new lead

Escalate overdue leads toWhen the SLA target is missed

First-reply SLATimer starts when a lead arrives

15 min

Ask for a review afterDays after delivery

3 days

Suggest a price drop afterDays in stock without a sale

45 days

Price drop sizeNever below your floor price

Listing defaultsFees, tax, warranty, photos, units

Default warrantyPre-selected on new listings

Distance unitsShown on listings and comps

Description templateUsed by «Generate from specs»

Sales tax shown on deal sheetsLos Angeles County

Documentation feeAdded to every deal sheet

$85

IntegrationsDMS, Google, Meta, Carfax, feed and API

1 needs reconnect

CDK DriveDMS · Synced 4 min ago

Google Business ProfileReviews & maps · Synced 1 h ago

Meta · InstagramAds & DMs · Token expired 2 days ago

CarfaxHistory reports · Synced today 08:00

Google CalendarTest drives · not connected

DealertrackFinance · not connected

Inventory feed URLhttps://feeds.pacificmotors.com/avava.xml✓ Last import 06 Oct 09:00 · 48 cars · 0 errors

API key

av_live_••••••••••••3f9a

Import inventory feedFrom your DMS export

Security2FA, SSO, sessions and IPs

2FA off for 2

5 of 7 members use 2FA · Alex Chen and Maya Chen don’t

Sign out after inactivityApplies to every member

Active sessions

Chrome · macOSLos Angeles · 73.12.4.18
NowThis device
Safari · iPhone 15Los Angeles
2 h ago
Edge · WindowsPasadena service desk
Yesterday

Allowed IPs for admin actions

73.12.4.0/24 · Melrose98.41.220.17 · Pasadena

Region & formatLanguage, time zone, currency, dates

Cabinet languageEach member can override

Time zoneUsed for SLA timers and schedules

CurrencyPrices and invoices

Date format

Data & accountExport, retention, ownership

Export all dataInventory, leads, deals, messages and invoices as CSV + JSON

Keep closed leads and messagesLegal minimum in California is 3 years

Danger zone

Transfer ownershipMake another member the account owner

Close dealer accountRemoves all listings from Avava · data kept 30 days