24 QUESTIONS IN 6 TOPICS · OR PICK A TOPIC BELOW
01 / Most asked
Most asked.
START HERE
- FEES & BILLING How much will it cost?After the first call we send a written estimate. FULL ANSWER
- GETTING STARTED How do I book a first call?Use the form on this page, call the office or email us. FULL ANSWER
- DISPUTES & COURT Will my case go to court?Most do not. FULL ANSWER
- CONFIDENTIALITY Is what I tell you confidential?Yes. FULL ANSWER
02 / All questions
By topic.
CLICK A QUESTION TO OPEN
GETTING STARTED04 QUESTIONS
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Use the form on this page, call the office or email us. We will offer you a 30-minute slot with a partner, usually within two business days.
CONTACTWAS THIS HELPFUL?
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Yes. Thirty minutes with a partner, no obligation. If we are not the right firm for you, we will tell you who is.
FEESWAS THIS HELPFUL?
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A short timeline of what happened, any key documents (contracts, letters, emails) and the outcome you would like. Do not worry if it is incomplete.
HOW WE WORKWAS THIS HELPFUL?
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Urgent matters can begin the same day. Otherwise we reply within one business day and agree a start date together.
CONTACTWAS THIS HELPFUL?
FEES & BILLING04 QUESTIONS
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After the first call we send a written estimate. Most matters run on a fixed or capped fee; hourly work is agreed in advance and reported monthly.
GUIDE PRICESWAS THIS HELPFUL?
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A fixed fee is one price for an agreed scope. A capped fee is hourly work with a ceiling you choose — you never pay more than the cap without agreeing first.
FEE MODELSWAS THIS HELPFUL?
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For fixed fees we usually ask for 50% on signing and 50% on completion. For other work, a small deposit is held in our client account.
BILLINGWAS THIS HELPFUL?
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Yes, on matters over $10,000 we can spread payments monthly. Ask at the estimate stage.
BILLINGWAS THIS HELPFUL?
WORKING TOGETHER04 QUESTIONS
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A named partner leads every case from start to finish, supported by a small team you will meet at the beginning.
THE PARTNERSWAS THIS HELPFUL?
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At every key step, and at least once a month with a short written update. You also get the partner’s direct line.
HOW WE WORKWAS THIS HELPFUL?
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Yes. Most meetings can happen by video call, and documents can be signed electronically.
CONTACTWAS THIS HELPFUL?
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Tell your partner first. If that does not resolve it, our managing partner will review it personally within five business days.
ABOUT USWAS THIS HELPFUL?
CONFIDENTIALITY04 QUESTIONS
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Yes. Everything you share is protected by legal privilege and strict confidentiality from the very first message.
PRIVACY POLICYWAS THIS HELPFUL?
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Before we take on any matter, we check that we do not act for the other side or anyone connected to them.
ABOUT USWAS THIS HELPFUL?
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On encrypted, access-controlled systems. Only the people working on your matter can open your file.
PRIVACY POLICYWAS THIS HELPFUL?
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No. We never contact anyone about your matter without your explicit instruction.
EMPLOYMENTWAS THIS HELPFUL?
DISPUTES & COURT04 QUESTIONS
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Most do not. Around three in four of our disputes settle through negotiation or mediation. We prepare for court so that we rarely need to go.
CASE STUDIESWAS THIS HELPFUL?
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A negotiated settlement can take weeks. Court proceedings typically take 12–18 months. We give you a realistic timeline at the start.
TYPICAL MATTERSWAS THIS HELPFUL?
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A confidential meeting with a neutral mediator who helps both sides reach an agreement. It is faster and cheaper than court.
CASE STUDIESWAS THIS HELPFUL?
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If you win in court, you can often recover a large part of your costs. We will explain the realistic amount for your case.
FEESWAS THIS HELPFUL?
PRIVATE MATTERS04 QUESTIONS
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If you own property, have children or a business, yes. Without one, the law decides who inherits — and that is rarely what people would choose.
PRIVATE CLIENTSWAS THIS HELPFUL?
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Often, yes — for example on wills and succession. If interests could conflict, we will explain and suggest separate advice.
PRIVATE CLIENTSWAS THIS HELPFUL?
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Yes. We work with trusted partner firms in other jurisdictions and coordinate everything for you.
EXPERTISEWAS THIS HELPFUL?
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Yes, for clients who cannot easily travel. Home visits within the city are included in our fixed fees.
CONTACTWAS THIS HELPFUL?
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03 / Ask us
Not found?
A PARTNER REPLIES WITHIN ONE BUSINESS DAY
QUESTION received.
Thank you, . A partner will reply to within one business day.
WHAT HAPPENS NEXT
A real partner reads every question — not a chatbot, not a call centre.
OFFICE HOURS
Mon–Fri · 09:00–19:00
Sending a question does not create a lawyer–client relationship.